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Effective immediately, already purchased tickets for moers festival 2020 can be refunded. To apply for a refund, please fill out this form and send it back to us via mail or as an email attachment.

By mail to: Moers Kultur GmbH, Ostring 9, 47441 Moers
As an email attachment: ticketrueckerstattung(@)moers-festival(.)de

In the event that you purchased your ticket from a recognised advance ticketing agent, you will also have to send us the ticket or original receipt of purchase by mail. Unfortunately, we are not able to offer you another solution here at the moment – please accept our sincere apologies for the inconvenience! However, this does not apply to those individuals who bought their ticket(s) directly from AD Ticket/Reservix. For these ticket holders, it is enough to fill out this form.



Those who would prefer not to give back their ticket (or parts of an order) can donate it/them to us. The process is quick and easy, just use this form. For every donated ticket, you will receive a Super Viewer certificate and a t-shirt from our moerschandise shop.

We would like to say: THANK YOU!